Ashmere Court Carehomes
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds42
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2023-10-12
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth25
- Compassion & dignity25
- Cleanliness30
- Activities & engagement25
- Food quality25
- Healthcare25
- Management & leadership25
- Resident happiness25
What inspectors found
Inspected 2023-10-12
Is this home safe?
Is the care effective?
The Effective domain was rated Requires Improvement at the November 2025 inspection. This domain covers whether staff have the right training and skills, whether care plans are meaningful and up to date, whether people's health needs are properly monitored, and whether food and nutrition are given proper attention. A Requires Improvement rating here suggests one or more of these areas was not meeting the expected standard. The home lists dementia as a specialism, which makes effective, skilled care particularly important for the people living there.Is this home caring?
The Caring domain was rated Requires Improvement at the November 2025 inspection. This is the domain that most directly reflects how staff treat the people in their care — whether they are kind, whether they protect dignity and privacy, whether they treat people as individuals. A Requires Improvement rating here is particularly concerning because it suggests inspectors found that warmth, respect, or dignity was not consistently present. This domain is the highest-weighted area in our family review data, with 57.3% of positive reviews mentioning staff warmth.Is the home responsive?
The Responsive domain was rated Requires Improvement at the November 2025 inspection. This domain covers whether the home tailors its care to individual needs and preferences, whether activities are meaningful and accessible, how complaints are handled, and whether end-of-life care is planned and compassionate. A Requires Improvement rating here suggests the home was not consistently meeting individuals' needs or providing meaningful engagement. For people with dementia, responsiveness — being treated as an individual, not just a diagnosis — is fundamental to quality of life.Is the home well-led?
The Well-led domain was rated Requires Improvement at the November 2025 inspection. A named registered manager (Mrs Paula Jefford) and nominated individual (Mrs Claire Louise Sharpe) are in post, which indicates a formal structure exists. However, Well-led being rated Requires Improvement means inspectors found that governance, oversight, and the leadership culture were not working effectively enough. Leadership quality is significant because it directly predicts whether all other domains will improve — a home with strong leadership can turn around Requires Improvement ratings; a home with weak leadership tends to remain stuck.
Source: CQC inspection report →
What the evidence base says
The team supports residents with sensory impairments and physical disabilities, alongside their dementia care services. They're set up to care for adults both under and over 65, making them suitable for people at different life stages who need residential support. For residents living with dementia, Sutton Lodge provides specialised care as part of their range of services. The home accommodates people with dementia alongside their other specialist areas. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain at Sutton Lodge was rated Requires Improvement at the November 2025 inspection, meaning the home fell below the standards expected in safety, care, staffing, management, and responsiveness — this is a home where significant concerns were identified across the board and families should ask detailed questions before making a decision.
Homes in East Midlands typically score 68–82.Worth a visit
Sutton Lodge in Sutton-in-Ashfield was assessed in November 2025 and the report was published in February 2026. Every single domain — Safe, Effective, Caring, Responsive, and Well-led — was rated Requires Improvement. This is the most serious outcome short of Inadequate, and it means inspectors found that the home was not consistently meeting the standards required across safety, the quality of care, staff kindness, how it responds to individual needs, and how it is managed. The home cares for up to 42 people including those living with dementia, physical disabilities, and sensory impairments, which makes these findings particularly significant. Because the full inspection report text was not available for detailed analysis, it is not possible to identify specific incidents, quote residents or families, or pinpoint exactly what needs to improve in each area. This means almost every item on the evidence checklist cannot be verified. Before making any decision, you should request and read the full published inspection report from the regulator's website, visit the home in person at different times of day, and ask the registered manager directly what improvements have been made since November 2025. Specific questions to prioritise: how many permanent staff are on the dementia unit after 8pm? What proportion of shifts in the last month used agency staff? What specific actions has the management team taken in response to the Requires Improvement findings, and has a re-inspection been scheduled?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ashmere Court Carehomes measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ashmere Court Carehomes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Care home in Sutton-in-Ashfield supporting varied needs
Compassionate Care in Sutton-in-ashfield at Sutton Lodge
Sutton Lodge provides residential care for people with different support needs in Sutton-in-Ashfield. The home welcomes both younger and older adults, including those living with dementia, physical disabilities, and sensory impairments. Located in the East Midlands, they offer specialised support across a range of care requirements.
Who they care for
The team supports residents with sensory impairments and physical disabilities, alongside their dementia care services. They're set up to care for adults both under and over 65, making them suitable for people at different life stages who need residential support.
For residents living with dementia, Sutton Lodge provides specialised care as part of their range of services. The home accommodates people with dementia alongside their other specialist areas.
“If you're looking for residential care in Sutton-in-Ashfield, visiting Sutton Lodge could help you understand if they're the right fit for your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain at Sutton Lodge was rated Requires Improvement at the November 2025 inspection, meaning the home fell below the standards expected in safety, care, staffing, management, and responsiveness — this is a home where significant concerns were identified across the board and families should ask detailed questions before making a decision.
Homes in East Midlands typically score 68–82.Worth a visit
Sutton Lodge in Sutton-in-Ashfield was assessed in November 2025 and the report was published in February 2026. Every single domain — Safe, Effective, Caring, Responsive, and Well-led — was rated Requires Improvement. This is the most serious outcome short of Inadequate, and it means inspectors found that the home was not consistently meeting the standards required across safety, the quality of care, staff kindness, how it responds to individual needs, and how it is managed. The home cares for up to 42 people including those living with dementia, physical disabilities, and sensory impairments, which makes these findings particularly significant. Because the full inspection report text was not available for detailed analysis, it is not possible to identify specific incidents, quote residents or families, or pinpoint exactly what needs to improve in each area. This means almost every item on the evidence checklist cannot be verified. Before making any decision, you should request and read the full published inspection report from the regulator's website, visit the home in person at different times of day, and ask the registered manager directly what improvements have been made since November 2025. Specific questions to prioritise: how many permanent staff are on the dementia unit after 8pm? What proportion of shifts in the last month used agency staff? What specific actions has the management team taken in response to the Requires Improvement findings, and has a re-inspection been scheduled?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ashmere Court Carehomes measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ashmere Court Carehomes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Care home in Sutton-in-Ashfield supporting varied needs
Compassionate Care in Sutton-in-ashfield at Sutton Lodge
Sutton Lodge provides residential care for people with different support needs in Sutton-in-Ashfield. The home welcomes both younger and older adults, including those living with dementia, physical disabilities, and sensory impairments. Located in the East Midlands, they offer specialised support across a range of care requirements.
Who they care for
The team supports residents with sensory impairments and physical disabilities, alongside their dementia care services. They're set up to care for adults both under and over 65, making them suitable for people at different life stages who need residential support.
For residents living with dementia, Sutton Lodge provides specialised care as part of their range of services. The home accommodates people with dementia alongside their other specialist areas.
“If you're looking for residential care in Sutton-in-Ashfield, visiting Sutton Lodge could help you understand if they're the right fit for your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
